We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday – Thursday
Sept – May: 8:00 a.m. – 5:00 p.m.
June – Aug: 7:30 a.m. – 3:30 p.m.
Appointments
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.
Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. When the treatment plan has been confirmed we complete a standard orthodontic insurance pre-determination form for you to submit through your insurance company. This will clarify the financial commitment between you and your insurance company. This is separate from the financial arrangement between you and our office. As a service to our patients we can offer a number of payment options. After each payment is made we issue you a receipt which you then send in to the insurance company who, in turn, forwards you the appropriate reimbursement.